Select the items to return/exchange
Returns / Exchange Center
How it Works
Get a refund confirmation
Send it off when you can
Common Returns Questions
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. For orders shipped outside of the US, please mail your order back to NoNetz/Shipmonk, 285 Centerpoint Blvd, Pittston, PA 18640. Include instructions on whether you wish a refund or the item wanted as an exchange.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 48 hours.
What items are returnable?
- Items purchased in the last 45 days.
- Items must retain original hang tag
What items are exchangeable?
- All Items are exchangeable and must retain original hang tag
What items are non-refundable?
- Items marked as final sale.
- Items returned outside of the 45 day return window will be mailed back to you.
- Items that have been tailored or otherwise altered.
- Items that do not have the hang tags attached.
- Free gifts or promotional items with retail value.